Shortsy Law Enforcement Access Request Policy

Effective Date: May 17, 2025

Introduction

At Shortsy (shortsy.me), we respect our users’ privacy and the trust they place in us. We also recognize our legal obligations to respond to valid law enforcement requests. This policy explains how Shortsy evaluates and processes such requests.

1. How to Submit a Request

Law enforcement agencies must send requests in English and include all of the following:

• Agency Information
  • Name of the department or agency
  • Contact details for the requestor (name, badge or ID number, phone, email)
• Legal Authority
  • Citation of the specific statute, warrant, subpoena, or court order
• Scope of Data Requested
  • Precise description of the data sought (e.g., account metadata, message content, IP logs)
  • URL(s) or other identifiers for the content in question
• Response Deadline
  • Date by which you require our reply

Please direct all requests to our Legal Process team at:
Email: support@shortsy.me
Web Form: https://shortsy.me/contact

2. Geographic Scope & International Requests

Shortsy is operated by Wicked Wheels Express Ltd. in the United States.

• Domestic Requests: We comply with U.S. legal process for data stored on U.S. servers.
• Foreign Requests: Requests from non‑U.S. law enforcement must be submitted via Mutual Legal Assistance Treaties (MLATs) or equivalent diplomatic channels.
• Data Stored Abroad: Requests for data stored outside the U.S. must be domesticated in the jurisdiction where that data resides before we can respond.

3. Our Review Process

1. Validity Check: We verify that the request is properly issued and enforceable under applicable law.
2. Narrow Compliance: We disclose only the data specifically compelled by the request.
3. User Notification: Unless prohibited by law, we notify the affected user before disclosure. If a nondisclosure order applies, the requesting agency must include that justification.

We reserve the right to seek reasonable reimbursement of costs if compliance imposes material expenses.

4. Emergency Disclosures

In exigent circumstances—where there is a reasonable belief of imminent risk to life or safety—we may disclose necessary information without formal legal process. Such disclosures are rare and made in good faith.

5. Record‑Keeping & Repeat Requests

• We maintain a log of all law enforcement requests.
• Accounts of users who repeatedly violate our Terms of Service or infringe others’ rights may be suspended or terminated, in line with applicable law and our internal policies.

For more on how we handle user data generally, please see our Privacy Notice.